Privacy Policy
Effective Date: 3 August 2026
Introduction
Nottinghamshire Stairlifts (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your information when you visit https://nottinghamshire-stairlifts.co.uk/ or contact us.
Contact Details
Nottinghamshire Stairlifts
Website:
https://nottinghamshire-stairlifts.co.uk/
Email:
nottinghamshire_stairlifts@outlook.com
What information we collect
We may collect:
- Your name
- Email address
- Telephone number
- Postal address or postcode
- Information you provide in enquiry forms
- Information about your stairlift requirements
- Technical information including IP address, browser type and device information
- Website usage information collected through cookies
We only collect information that is necessary to respond to your enquiry or provide our services.
How we use your information
We use your information to:
- Respond to enquiries
- Arrange surveys, quotations and installations
- Contact you regarding your enquiry
- Improve our website and services
- Meet legal and regulatory obligations
- Prevent fraud or misuse of our website
We will never sell your personal information to third parties.
Lawful basis for processing
Under the UK GDPR, we process your personal information because:
- You have requested information or a quotation.
- It is necessary for the performance of a contract.
- We have a legitimate business interest in responding to enquiries and improving our services.
- We are required to comply with legal obligations.
Sharing your information
We may share your information with trusted service providers where necessary, including:
- Website hosting providers
- Email service providers
- Stairlift manufacturers or suppliers where required
- Professional advisers
- Regulatory authorities where legally required
All third parties are expected to protect your information.
Data retention
We retain personal information only for as long as necessary to:
- Respond to your enquiry
- Provide our services
- Meet legal and accounting requirements
- Resolve disputes
Information that is no longer required will be securely deleted.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure or misuse.
However, no website can guarantee complete security.
Your rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Request data portability where applicable
- Withdraw consent where consent has been relied upon
To exercise these rights, please contact us using the email address above.
Cookies
Our website uses cookies to improve your browsing experience.
Please see our Cookie Policy for further details.
Third-party websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated effective date.
Contact
If you have any questions regarding this Privacy Policy or how we handle your information, please contact: